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12 Mar 2019

Full-Time Sales & Customer Management Executive

Excard Corporation Sdn Bhd – Posted by EXCARD Anywhere

Job Description

We are expanding! Are you passionate about e-commerce business? Wanted to be part of No.1 e-Commerce printing solutions provider in Malaysia. Come join us!

Your Responsibilities:
To assist immediate superior in implementing tasks relevant to domestic Sales & Customer Management activities.
To carry out external CRM activities, including attending events, exhibitions and assist in evaluating CRM campaigns.
To understand customer’s need, and provide best personalized experience to customer’s under your care
To liaise with customers using various support channels such as Whatsapp, email, phonecalls, live chat.
To proactively offer ideas to improve customers issues and challenges.
To analyze statistic to determine level of customer service.
Work closely with designers and printers, to do proof reading copy, and ensure manage production of accessories materials, such as leaflets, posters, flyers.

Education: Bachelor’s Degree in Marketing, Communication or equivalent.
Skill(s): Familiar with e-commerce industry is a plus. Familiar with sales cold calls, telemarketing, coordinate customer relationship operations, handling customer complaints and feedback.
Personal attributes: a team player, good interpersonal skills, eye for detail, creative problem solving.
Good command of English and Chinese is a must (spoken and written).
At least 1 year of working experience in CRM related is required for this position.
Fresh graduate who likes to interact with customers are encouraged to apply.
Applicants must be willing to work in Taman Ria Jaya, Sungai Petani, Kedah.
2 Full-Time positions available.

5 Days Work / week: Working hours: 8.30am to 6.00pm Monday to Friday.

How to Apply

If you are up for the challenge, apply now!Sent your CV: careers@excard.com.my;Whatsapp 0124875605Only shortlisted candidate shall be notify.

Job Categories: Sales Executive. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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