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9 Aug 2018

Full-Time IT Executive

ReGen Rehabilitation International Sdn Bhd – Posted by andrew.chan Anywhere

Job Description

JOB DESCRIPTION
Responsibilities:
Interact with numerous computer platforms in a multi-layered client server environment
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems
Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime
Troubleshooting network connectivity in a LAN/WAN environment
Requesting and coordinating vendor support
Develop trends by monitoring and analyzing incoming calls, problems and support requests
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
Customize desktop hardware to meet user specifications and site standards
Performs work in compliance within specified warranty requirements
Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels
Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
Develop trends by monitoring and analyzing incoming calls, problems and support requests
Provide user data and application recovery
Responsible for tracking hardware and software inventory
Familiarize end users on basic software, hardware and peripheral device operation
Works with vendor support contacts to resolve technical issues within the desktop environment
Maintains I.T. records and tracking for area of responsibility
Ensures that supported customer accurately completes the approved work request with the date and time of submission
Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures
Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas
Maintain adequate knowledge of operating systems and application software used to provide a high level of support
Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures
Any other ad-hoc duties assigned
​Requirement:
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
Required language(s):Bahasa Malaysia, English
Prefer Fresh Graduate
Preferably Junior/Senior Executive specialized in IT/Computer – Network/System/Database Admin or equivalent.

How to Apply

To apply, please email your cv with photo to andrew.chan@regen.rehab

Job Categories: Computer Engineer. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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