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14 Mar 2018

Full-Time Executive, Customer Service

Malacca Securities – Posted by MALACCASECURITIES Anywhere

Job Description

Job Descriptions:

· To assist in manage clients enquiries through call/walk-in and handling of company’s client services;

· To assist clients’ details to register seminar when clients request to attend seminar via telephone call or email and subsequently, forward the listing the respective branches for their records;

· Assist in liaising with branches on matters/queries arises from clients which belong to the respective branches;

· To assist client on using trading platform in Mplus Online and to view our website;

· Assist clients’ enquiries on cash deposit, withdrawal & settlement, any FAQ on trading platform issues, system issue, seminar enquiry, check trading account status and promotion etc;

· To assist on administrative paperwork.

Requirements:
· Diploma, Advanced/Higher/Graduate Diploma in Business Studies, Administration/Management or equivalent;

· Good communication skills, with written and verbal proficiency in Mandarin, English and Malay;

· Pleasant personality and experience in handling customers;

· Positive working attitude and able to work in a fast-paced and stressful environment;

· Fresh graduates and candidates without the necessary qualifications but with relevant experience;

· Resourceful and pro-active in attending to customer’s enquiries.

How to Apply

Interested candidates are invited to email your latest resume to our HR email: hr@malaccasecurities.com.my. Only shortlisted candidates will be notified.

Job Categories: Operations Officer. Job Types: Full-Time. Job Tags: #Customer Service, #M+, #Stockbroking, and Malacca Securities.

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