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11 Mar 2019

Full-Time Customer Service Officer

Pelangi Publishing Group – Posted by WilliamWoon Anywhere

Job Description

Job Descriptions:
Provide accurate and appropriate information or assistance to all walk-ins, incoming-calls and email enquiries;
Patiently attend to customers’ enquiries and feedback accordingly;
Ensure and enhance customer satisfaction;
Liaise with internal and external parties for effective solutions to problem resolution;
Perform general administrative duties.
Job Requirements:
Minimum a SPM in any field with at least 1 year experience in front office / customer service;
Excellent communication and customer relation skills;
Pleasant personality, professional and customer oriented;
Required language(s): Bahasa Malaysia, English and Chinese;
Ability to speak Mandarin is an added advantages;
Ability to build rapport with customers and to understand their needs;
Applicants must be willing to work in Bandar Baru Bangi.

How to Apply

Required document:Interested candidates are requested to write in with:Updated resume stating qualifications, work experience, current and expected salary with a recent passport-sized photography;Transcripts from SPM to current level;NRIC photocopy;Latest 3 months payslip.

Job Categories: Executive. Job Types: Full-Time.

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