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8 Aug 2018

Full-Time Customer Service Executive (Cantonese or Mandarin)

Foodpanda Malaysia Sdn. Bhd. – Posted by Suruthi Subramaniam Anywhere

Job Description

Responsibilities:
Ensure the highest possible quality of customer service for our hungry customers
Process order and manage relationship with hundreds of restaurants
Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
Ensure that processes are followed and bring in new ideas for improvement
Constantly work towards improving customer experience
Handle customers and vendors requests, as well as external communication with them
Technical assistance – vendors on order related issues, technical issues for their devices (phone and printer

Requirements:
Speak, read & write Cantonese or Mandarin fluently
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
Preferably Junior Executives specializing in Customer Service or equivalent.
20 Full-Time position(s) available.
Good communication skills
Reliable and responsible in completing task
Able to work shifts, weekends and Public holidays
Fast Learner
Team player
Willing to take on additional task
Punctual & Motivated

How to Apply

Interested candidate may email resume to s.subramaniam@foodpanda.my or walk in for an interview from Monday to Friday between 11 AM to 4 PM At : Foodpanda Malaysia , Unit -A-3-2, Level 3, Block A , Southgate Commercial Center, No.2,Jalan Dua , off Jalan Chan Sow Lin , 55200. Kuala Lumpur

Job Categories: Others. Job Types: Full-Time. Job Tags: RM3000. Salaries: Less than 20,000.

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