Full-Time Customer Service Executive (Cantonese or Mandarin)
Ensure the highest possible quality of customer service for our hungry customers
Process order and manage relationship with hundreds of restaurants
Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
Ensure that processes are followed and bring in new ideas for improvement
Constantly work towards improving customer experience
Handle customers and vendors requests, as well as external communication with them
Technical assistance – vendors on order related issues, technical issues for their devices (phone and printer
Speak, read & write Cantonese or Mandarin fluently
Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
Preferably Junior Executives specializing in Customer Service or equivalent.
20 Full-Time position(s) available.
Good communication skills
Reliable and responsible in completing task
Able to work shifts, weekends and Public holidays
Willing to take on additional task
Punctual & Motivated
How to ApplyInterested candidate may email resume to firstname.lastname@example.org or walk in for an interview from Monday to Friday between 11 AM to 4 PM At : Foodpanda Malaysia , Unit -A-3-2, Level 3, Block A , Southgate Commercial Center, No.2,Jalan Dua , off Jalan Chan Sow Lin , 55200. Kuala Lumpur
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