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9 May 2019

Full-Time Customer Service Consultant

BGC Group – Posted by CheeSem Wong Anywhere

Job Description

Responsibilities:
– To Handle incoming calls related to the company’s product and services
– To deliver excellent customer service in a timely manner
– To prepare reports and provide customer’s feedback to management

Requirements:
– Must be able to speak-read-write formal in Chinese Mandarin and English Language (Cantonese will be an added advantage)
– At least 1 to 2 Years customer service/ call centre experience (Preferable have past industry experience in customer service, hotel/travel, airlines and medical / nursing terminologies would be an advantage)
– Have experience working with MS Office/ Word/ Excel
– Be able to type Chinese Simplified and English
– Be able to handle telephony conversations

Benefits:
– EPF
– SOCSO
– Income Tax contributions in accordance to per local regulatory requirements
– 18 days Annual Leave per annum upon completion of 6 months’ probation period
– Performance bonuses (Bi-Annual / Annual)
– Maternity benefits (female only)
– Company medical insurance cover Outpatient and Inpatient

Job Type: Full-time

Salary: RM3,000.00 to RM3,500.00 /month

How to Apply

Interested parties, please send your resume to sem@bgcmalaysia.comYour interest will be treated with the strictest of confidence

Job Categories: Others. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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