Full-Time Computer Network Engineer/ IT Helpdesk
Candidate must possess at least Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication) or equivalent.
Required language(s): Chinese, English
At least 1 Year(s) of working experience in the related field is required for this position.
Preferable Skill(s): Cisco CCNA R&S
Preferably Entry Level specialized in Engineering – Electronics/Communication or equivalent.
Strong problem-solving, organizational, and multitasking skills.
A dedication to continually update knowledge
Knowledge in troubleshooting computer network.
Managing inbound and outbound calls, handle customer email in timely manner,
Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternatives
Maintains call center database by entering information.
Handling planned maintenance work.
Monitoring customer circuit using MRTG tools provided.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Knowledge of network type LAN, WAN,
Working Hour: 24/7 Rotating shift between Monday – Sunday(including Public Holiday)
Working Day: 4 working days per week
Shift Allowance, Medical claim, EPF, Socso, Annual Leave, Medical Leave, CCNA training
How to ApplyPlease email your resume to firstname.lastname@example.org
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