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3 Dec 2019

Full-Time Community Operator

OKEX Technology Sdn Bhd – Posted by okextechnology Anywhere

Job Description

Job Objective
With a new office setup, increasing demand and a promise to providing great support and services to our clients, we are putting in place a new team to further support our online communities. It will be a round-the-clock 24 hours, 7 days a week operation to ensure all time-zones are covered, all questions answered with the most updated information spread across our growing online presence.

What the day to day looks like:
• Be responsible for operation & maintenance of overseas customers communities.
• Understand overseas customers’ preference, establish community positioning & content, enhance group vitality and build a community with high loyalty.
• Lay down and perfect operation strategies and be responsible for member growth.
• Establish member dynamic mechanism, plan community activities and realize customer conversion.
• Understand customers’ need and possess your own operation methodology with practice.
• Familiar with Blockchain /Crypto / Finance industry, and prefer candidates with related experience.
• Preferable Fresh Graduates.
• Work schedule is 24/7, 3 shifts: day, noon and night shifts are included.
• Excellent English skills in listening, speaking, reading and writing.
• Proficient in using Telegram, Facebook, Twitter, Reddit and other social media tools.

Ideal candidate must have:
• Excellent English skills in listening, speaking, reading and writing.
• Proficient in using Telegram, Facebook, Twitter, Reddit and other social media tools.
• Familiar with Blockchain/Crypto/Finance industry, and prefer candidates with related experience.
• Work schedule is 24/7, 3 shifts: day, noon and night shifts are included.

Skills to pay attention:
Multitask
Positive Attitude
Ability to Work Under Pressure
Attention to Detail
Patience
Resolving Conflict
People Oriented
Basic Computer Skills

Fresh Graduate:
RM 4,000 – RM 5,000

Manager Position:
RM 10,000 – RM 15,000

Office Location:
Menara Binjai

How to Apply

To apply this job, please email to chewying.lee@okex.com

Job Categories: Others. Job Types: Full-Time.

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