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14 Nov 2019

Full-Time Client Service Specialist

DZH International – Posted by DZH International Anywhere

Job Description

-Provide first/second level support by identifying, analyzing and troubleshooting issue in a timely manner.
-Perform monitoring and follow-up on the issues closely.
-Create and maintain issue documents as well as update the knowledge base.
-Determine case-priority before escalation.
-Generate and compile resolution reports on a daily basis.

-Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor Degree, Post Graduate Diploma in Computer Science/Information Technology or equivalent.
-Possess strong motivation and good communication skill.
-Possess ability to work under minimum supervision.
-Familiar with working with databases (Oracle/ MSSQL).
-Experience user of VB or VB.NET would be added advantage.
-Fresh graduate are also encouraged to apply as training will be provided.

How to Apply

For those interested to apply, kindly forward your latest resume or CV to rayz.lam@dzhintl.com.

Job Categories: Computer Engineer. Job Types: Full-Time. Job Tags: Analytical skill, MSSQL, MySQL, VB, and VB.NET. Salaries: 20,000 - 40,000.

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