• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the Hotel.
• Responds to guest needs and resolves related problems.
• Ensures VIP guests receive special attention.
• To provide 24/7 personalized service at the highest level befitting the five star standard
• Consistently seek new and innovative service initiatives to “wow” the butler floor VIPs.
• Is fully conversant with all Hotel emergency procedures.
• Applies sales techniques to maximize revenue.
• Is fully aware of the credit policy of the Hotel.
• Does everything possible to ensure that the guests depart the Hotel with a positive impression of the Hotel services.
• Experience working as a Butler or Executive floors preferred
• Knowledge of Front Office, Housekeeping and Food & Beverage operations
• Hotel related courses
• Tertiary Education
Skills / Competencies
• Effective communicator both in written and spoken English, Cantonese or Mandarin. Knowledge of another foreign language other than the ones mentioned above is an advantage.
• Attention to details and highly anticipatory.
Job Location: Macau, China
Salary: MOP 15,000
How to ApplyKindly submit your resume to below emails or call us for more details.Email Address:email@example.com or firstname.lastname@example.orgTelephone No.:+853 88839678 or +853 88839606
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