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9 Jan 2017

Full-Time Bilingual Customer Support Representative

Sutherland Global Services – Posted by Sutherland Global Services Anywhere

Job Description

Are you looking for a high level of success? Do you enjoy healthy conversations about relative problems or issues with people whom you just met? Are you ready to build a global career with unlimited opportunities and industry-leading benefits?

If so, then be our Customer Service Representative!

We are:

You are joining Sutherland Global Services, a multinational IT and Process Transformation Company, specializing client solutions from customer activities to client-business relations and management services.

We have:
• The Industry-leading benefits
• Paid Training
• A set of global opportunities
• Not just jobs, but promising careers

You have:
• Earned a Bachelor’s Degree (preferred);
• Acquired or willing to acquire a visa or permit to work in Malaysia (for Foreign applicants);
• Experience in Customer Service, Technical Support, Email or Chat Support, Proof Reading or Document Writing
• Excellent English written and verbal communication skills
• Good Vietnamese, Mandarin, Cantonese, Thai or Bahasa Indonesia written and verbal communication skills
• Good knowledge of the Internet and Social Media (Facebook, WhatsApp and Twitter)
• The ability to deal with frequent changes, challenging customers, and extreme focus on service and sales

You might also have:
• Knowledge about our products, services, policies and procedures
• The ability to take the initiative to continuously enhance product, quality and technical skills
• The ability to support customer concerns via email

How to Apply

Interested applicants may send their updated CVs to careers.my@sutherlandglobal.com or visit our Facebook page at www.facebook.com/sutherlandglobalservicesmalaysia.

Job Categories: Others. Job Types: Full-Time. Job Tags: #Customer Service, BPO, and call center.

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