Full-Time Application Support Engineer
Flexitnet Sdn Bhd is a global customized business solution provider.
We are a young and vibrant team that aims to make a difference with our application solutions. We are in the midst of expanding the company’s business to meet our growing customer list. We are looking for dedicated and committed individuals to join us at our office in Sunway Velocity Designer Office.
Application Support Engineer
• Provide supports to clients on the business applications.
• Monitor and troubleshoot application issues and performance.
• Monitor the applications and system alerts and attend to them proactively.
• Work closely with related IT associates to deploy and configure applications to staging and production environments.
• Communicate issues and status to various groups including client, infrastructure and development teams.
• Follow up on issue and status and work with the infrastructure and development teams on root cause analysis, resolution and update helpdesk system tickets timely.
• Continue improvement to meet the service level agreement with clients.
• Candidate must possess at least a Professional Certificate, Diploma in Computer Science/Information Technology or equivalent.
• Required language(s): Mandarin and English is highly preferred.
• With 1 year(s) of working experience in the related field is an added advantage.
• Must have strong troubleshooting and communication skills.
• Proven ability to work in a team environment with good learning mind-set.
• Applicants must be willing to work on shifts.
• Fresh graduates are encouraged to apply to us as well.
A competitive salary package will be offered to the right candidate that fits the bill.
How to ApplyInterested candidates are welcome to submit your resume to firstname.lastname@example.org.
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