Via New York Post : AI already reads your resume – now it’s going to interview you, too
Tech innovation is changing the future of employer recruiting, with more companies turning to artificial intelligence (AI) to improve the hiring process.
“Roughly 35 percent of New York-based chief information officers that our firm recently surveyed are incorporating and using AI into their organization,” says Ryan Sutton, a district director at Robert Half Technology.
Just last month, Marriott International Inc. announced the launch of Marriott Careers chatbot for Facebook Messenger, a computer program designed to simulate conversation with job seekers. The virtual assistant aims to create a more personalized, efficient experience for applicants.
A short quiz provides an interactive way to decide which of the organization’s 30 brands may suit the applicants’ interests. It also answers questions such as “Where are the best bartender jobs in Chicago?”; “How do I get in contact with a recruiter?” and “What are Marriott’s core values?”
“You can get a direct, real-time dialogue instead of submitting a question and waiting for a response,” says David Rodriguez, executive vice president and global chief human resources officer for
Marriott, which received more than 2.8 million job applications last year.
“Once you apply for a job, the system sends you updates. If it isn’t available, when another job meets your specific qualifications, you’ll receive a direct message on your digital device,” says Rodriguez. “Generation Z, which is starting to graduate from college, has a strong preference to communicate with companies this way. It’s the wave of the future.”
Mike Clementi, vice president of human resources at Unilever North America, a leading consumer-goods company, says campus recruitment for interns is also ripe for AI.
“The traditional process of going to a campus fair and learning about different companies is a bit burdensome with resource implications in time, travel, interviewing and hosting people back at campus,” says Clementi. “The digital recruitment process allows us to be more effective.”
Unilever has partnered with digital human- resources service providers Pymetrics and HireVue. The former develops cognitive games to test traits such as the ability to concentrate, memory, and relationship to risk. Candidates who have the characteristics required then take a HireVue video interview using a computer camera or smart device. The company’s software platform uses AI to screen the interviews and narrows down a small pool of candidates based on their speech, facial expressions and body language.
“A typical video interview will ask the candidate three to seven questions, showing in text in the margins of the screen,” says Loren Larsen, chief technology officer for HireVue. “Most of our customers record videos to ask the questions, to provide a more personal touch. Some brands create mock scenarios, like an upset customer, to allow the candidate to show how they’d handle the situation.”
At Unilever, after pre-screening, “final candidates come to our company for a sit-down discussion,” says Clementi. Since implementing, “we’ve had a 100-percent increase in applications, with a much wider range of schools represented in our hired class. Our offer and acceptance rates both improved, and we have a 25-percent decrease in ‘abandoned’ applications. Costs have come down.
Everything is trending the right way. We’re going to stick with this. We’re sure it’s the future.”
Another plus of video interviewing is that “it fights explicit and implicit bias that traditional interviews have, where the candidate’s alma mater or gender might sway the interviewer’s perception of the candidate,” says Larsen. “By focusing an assessment on performance and potential, candidates that may otherwise be overlooked rise to the top.”
The time-saving afforded by the technology applies to job seekers, too.
“Candidates don’t have to take time off from work to interview, only to find out it’s not a good fit. When you’re finally asked to come in, you can be confident the employer feels you have the skills to do the job,” says Larsen.
TIPS FOR DEALING WITH AI
Don’t use text speak
“Often, we see applicants utilizing tech shorthand and abbreviating with lexicon, instead of using real words and sentences,” says Sutton. “It can be a grave mistake to use poor grammar, spelling or punctuation just because you’re not seeing a face. Always communicate in a professional manner, whether via chat or e-mail, when it comes to your career search.”
Present professionally for video chats
“If you’re in your bedroom, don’t have your closet doors open with all of your clothes hanging out,” says Larsen. “Dress appropriately, too, much like you would for an in-person interview.”
Keep it short
“Video interviews are timed,” says Larsen. “Typically, there are three to seven interview questions with a three-minute time limit for each question for the candidate to respond.”
“You can’t buddy up to an [AI] interviewer. You can’t say, ‘Oh, you went to Cornell and rowed crew, too?’ It doesn’t work anymore. Let the system know who you are, what you can do and what you’re about,” says Larsen.
Via Forbes : Ten Tips For People Who Get Nervous At Job Interviews
Virtually everyone gets nervous at a job interview sometimes.
A job interview is an artificial situation. Everything in it is artificial. In real life, we don’t laugh heartily at other people’s lame jokes. We don’t act deferential to strangers in real life, either.
In a job interview, you walk into a strange building to meet strange people and try to make sense of their situation.
That’s a lot to ask of a job-seeker! You have to answer questions and make a good impression while at the same time, trying to collect enough information to decide whether you want the job or not.
A job interview requires you to wear a costume, play a character who’s kind of like you but also different, and to wear a costume. It’s a theatrical experience. You have to be “on,” and that’s stressful. Of course you get nervous!
Even seasoned performers experience stage fright.
Here are ten ways to calm your nerves before and during a job interview — but first, here’s a word of caution.
Be sure you don’t react to interview jitters by criticizing yourself for being nervous.
Sometimes we get nervous and start beating up on ourselves, saying “What’s wrong with you? Why do you get so nervous! Chill out! It’s only a job interview!”
Ease up on the self-criticism. It can’t help you. It will only make the situation worse.
Imagine that your job-interview jitters are a physical object — specifically, a beach ball.
When you take a beach ball out into the surf and try to squash it under the water, it bounces back twice as hard as you push it down. The more you try to squash down the beach ball, the harder it bounces back and hits you in the face.
Your best bet is to stop trying to squash down your nerves, and get used to them instead. Just let the beach ball bob on the water near you. Let your jitters be. They can’t hurt you unless you fight them.
Tell yourself “You might be a little nervous walking into this job interview, and that’s fine. The interviewers expect that. It would be bad if you were so casual and unconcerned that you didn’t feel any jitters at all.”
Here are ten tips to ease your job interview discomfort:
1. Over-prepare for the interview
Read, read, read and read some more in the days before your interview. Read the company’s website and read what bloggers have to say about the organization and its plans and challenges. Don’t be freaked out if you encounter unfamiliar terms and jargon — business people love their jargon! Look up the unfamiliar terms and soon you will feel more comfortable.
Prepare a list of questions you plan to ask the interviewer — questions about the role, the company, the work schedule and anything else you want to learn more about.
2. Lay out your supplies and clothes the night before
You’re going to bring a leather or vegan leather portfolio with a full notepad in it, a good pen and a few of your paper resumes to the interview. On the pad, you will have pre-written the questions you plan to ask. Tucked inside the portfolio will also be a map to the location (what if your phone gives out?), your contact person’s name and phone number and a few of your personal business cards.
Lay out these materials plus your interview outfit (sharp-looking formal business or business-casual attire depending on the company) the night before.
Do everything you can the night before. If you’re planning to trim your beard, shave your legs or deep-condition your hair before the interview, do it the night before.
Take away as much stress as you can!
3. Get your plan in order
Sit down and plan out the interview logistics as carefully as you would plan an expedition to the South Pole. As every traveler knows, your careful planning will massively reduce your stress level on the day of the trip!
Make a timeline from the minute you wake up in the morning through your post-interview celebration back at home. Overestimate travel time. Make a to-do list for the interview day including minute items like “Turn off my phone when I get to the interview facility.” Plan every detail in advance — you’ll be grateful you did!
4. Take a test drive
Drive to the interview location a day or two before or take the bus or train there to make sure you know where it is and how long it takes to get there. If you’re driving, know where you will park. Don’t leave anything to chance — it’s last-minute hassles that can make job interviewing so stressful!
5. Get there early to settle in
Get to the interview facility fifteen to twenty minutes early to look around and make sure you are in the right place. There’s nothing as discouraging for a job-seeker as to walk into a building on time for their interview only to hear the reception person say “You’re supposed to be at our other building, five miles away.”
Don’t take that chance!
If you arrive really early you can tell the receptionist “I’m here for a two p.m. interview but I’m very early. I don’t want to bother Alyssa Smith so far ahead of the hour. If you like, I’ll remind you when it’s closer to two p.m. so you can contact Alyssa then.”
Arriving early will give you time and space to notice the employees, vendors and/or customers in the lobby. Notice how they interact with one another. Is this company a happy, sunny place or a fearful, dark place? It matters!
6. Focus on observation
A great way to ease your interview jitters is to notice as many details as you can during the interview. Notice the landscaping, the construction of the building and the ornamental details in the elevator. Make a mental note of everything you see, hear and experience.
Notice how the reception person greets you and how the interviewer starts your conversation.
Focusing on observation will help you tune out and muffle the self-destructive voice that may be telling you to stand up straight, give smarter answers to the interviewer’s questions and stop crossing and uncrossing your legs.
The more closely you pay attention to the things going on around you, the less time and energy you’ll have left over to get down on yourself.
7. Get winded
If you feel adrenaline shooting through your veins as you step into a building for a job interview — and if you have still have a few moments of time to spare — step outside again and get physical.
Walk quickly around the block two times, or quickly descend the staircase to the subway and quickly come back up.
Your goal is to wind yourself, to take your focus out of your mind and into your body. This does wonders for your nerves, but you really have to get active — right on the edge of getting sweaty.
8. Take notes
Your notepad is great for taking notes, and lots of people find that note-taking is great for their interview nerves, too. You can jot down questions that occur to you as the interviewer is speaking (or even as you are speaking) and take note of other thoughts and observations you make while the interview is going on.
Some of the notes won’t make any sense to you when you re-read them tonight at home, but that’s okay.
Note-taking has a purpose apart from jogging your memory later on. It helps you stay focused on the conversation rather than getting outside yourself and judging your “performance.”
9. Stay in your body
Every performer knows how it kills their authenticity to float around the room evaluating their own performance when they should be firmly in their bodies, living in the moment.
It is tempting to leave the interview room in your mind and carry on a silent conversation with yourself, like this:
You, speaking aloud: So, that’s how I got to Angry Chocolates. It’s been a great job, but it’s time for me to move on.
Critical Voice in Your Brain, silently: Did you just say “It’s time for me to move on.”? You sound like a character from a bad western! Look at Sally, the interviewer. She’s totally thinking “What a dork this candidate is!” You sound like an idiot. You’re not getting this job.
You, silently: I knew you were going to say that. Sally and I are having a great conversation. She doesn’t care what you think, and neither do I.
You, speaking aloud: What’s that, Sally? I know exactly what you mean. Sometimes you can just tell that you need a bigger challenge. That’s what happened to you, too? I’d love to hear the story!
End of Script
10. Don’t be afraid to laugh at yourself
Athletes go the Olympics to compete and they say “It’s a huge thing, it’s incredible to compete at the Olympics. I’m so excited to be here, but it’s also just one day in my life. I was having a great life before I got to the Olympics.”
No job interview is the Olympics. The truth is that only the people who can see past your jitters deserve to be your future colleagues. Your trusty gut knows it’s true. Whatever happens at the interview was supposed to happen just the way it did.
You can laugh if something amusing happens. You can laugh at yourself. You can let down your guard, and I hope you will. A job interview is an artificial situation, but your power comes through most strongly when the amazing, brilliant, real you shines forth.
Via Forbes : Preparing For A Phone Interview? Four Tips To Keep Top Of Mind
You made it past the initial resume screening and are scheduled for a phone interview. It’s easy to overlook this step in the process, but remember, if you don’t do well here, the chances of getting to the next step in the hiring process are next to nil. The person conducting the interview is either going to put their stamp of approval on you as a candidate or send you a rejection letter. Ace this step and you may even gain an ally in the hiring process.
Here are a few dos (and don’ts) to make sure you get the face-to-face interview.
1. Make sure you set aside time so there’s no conflict.
Set up a quiet place where you can have a candid conversation without risk of intrusion. As an interviewer, I always ask a candidate prior to starting if it’s still a good time for them. Recently, I have gotten responses like:
• “Hang on, let me go outside. I’m at a restaurant.”
• “Sure, I’m in the car driving so I may cut out, but go ahead.”
• “I may have to put you on hold if someone like my boss comes into the office.”
• “If you don’t mind the (kids, pets, etc.) making noise…”
The truth is, if you can’t set aside the time to talk about a career move to my company, I will assume you are not taking the job seriously or respecting my time. Why would I want you to join our team? If there is a conflict, let your interviewer know ahead of time so you can reschedule.
2. Do a little research.
You are almost guaranteed to be asked the question, “What do you know about our company and/or this role?” If you are not prepared to answer this, your interviewer is going to lose interest in you quickly.
While it’s the interviewer’s job to learn enough about your background and skillset, your job should be to learn enough about the company and the role to see if you want to move to the next step. They’ve read your resume, done some background research on you and have a set of questions tailored to what they have already learned. You should be equally prepared.
Spend some time Googling the company, and read their website to learn the core business and know their competitors. Take a look at LinkedIn and get a better understanding of their general organization. Once you have done this, make a list of key questions you want answers to. Have those ready during the phone interview so you’re not improvising.
3. Remember to be professional.
One of the things I like to do is get people to let their guard down. But over the phone, it is easy to fall into the trap of becoming too casual. You would be surprised at what folks say over the phone once they get too comfortable.
I cannot tell you how many times a candidate has dropped a swear word or used an inappropriate phrase. This only makes your interviewer wonder whether you will do this with clients, co-workers or other leaders who would interview you if they were to move you ahead.
Talk to the interviewer as if you were in their office. Envision yourself at the conference table with them. A neat trick is to pull up their profile on LinkedIn so you have their photo in front of you while you interview. It will help you stay focused. In this case, a picture is worth more than 1,000 words!
4. Be prepared to close.
When the interview is over, be sure to ask about next steps. Leaving the phone interview with an ambiguous ending is a sure recipe for not moving ahead. Not indicating that you want a next step is also telling.
Even if you need to dictate what the next step is, be sure it’s mutually agreed upon. For example, “This was a great conversation, but I would like to talk it over with my spouse. I will get back to you by Tuesday.” Similarly, you should expect to hear, “We’ll be interviewing several candidates and will get back to you by Tuesday to let you know if we are moving you ahead.”
Think of your phone interview as a low-stress, initial opportunity for you and the company to get to know each other. Don’t torpedo your chances of getting hired because you exemplified your weaknesses over your strengths.
What do you think? Share in the comments below.
Via CNBC : What not to say when a hiring manager says, ‘Tell me about yourself’
No matter where you interview for a job, it’s almost guaranteed that you’ll be asked some variation of this prompt: “Tell me a bit about yourself.”
Seems like an easy cue to respond to, right? After all, you’re just talking about yourself. Well, not exactly. Hiring managers use this question to get a feel for who you are as a worker and a person. It’s also a starting point for the rest of the conversation.
If you don’t prepare, or at least know how to answer the question succinctly, you could miss a key opportunity to impress the hiring manager, or worse, actively lose their interest and derail your interview.
Unfortunately, one interviewee made that mistake on a recent episode of CNBC’s “The Job Interview,” in which candidates interview for real jobs while being filmed.
Andy Sajnani, CEO of software development company Think Latitude, and COO Misha Shah, interviewed five candidates for a marketing manager role within their company. To kick off each interview, they asked the candidate to explain who they were.
Sajnani said, “Why don’t you tell us a little bit about your background?” to the candidate sitting across the table.
The candidate, John, launched into a speech, walking the interviewers through nearly his whole professional history without any signal of why he was highlighting the experiences or when he was going to stop.
The candidate did not pick up on the the CEO’s body language, which included looking around the room, taking sips of coffee, and other small signals that conveyed he was losing interest. Instead, he rambled, only stopping when Shah interrupted him.
Great communication skills are among the top traits bosses look for in future employees. So in general, it’s best to avoid rambling. When it comes to a short interview in which every second counts, being succinct and focused is even more important.
Guy Kawasaki, a Silicon Valley venture capitalist, says, “I think you need to be able to leave a 10-second voicemail, to explain what you do in 30 seconds, to use five slides in PowerPoint.”
“Everything,” he adds, “is brevity.”
In addition, bestselling leadership author Suzy Welch says your response should be tailored to the job you’re applying for. She suggests that when preparing for your interview, you ask yourself, “What is it about me that [the hiring manager] cares about?”
And don’t be afraid to add a bit of personal flavor to your response, by dropping in a few words about personal passions or activities you do, if you can somehow link it back to yourself as a professional.
“Your interviewer is hoping to hear who you really are,” Welch says. “They want to see if you’ll fit in, culturally.”
Regardless of your response, be sure to pay attention to the hiring manager’s body language and be aware of how much time you’ve been talking. Nothing is worse than leaving the person on the other side of the table bored.
Via FLUX : Some of the best job interview tips to help you get that job
I think it’s safe to say that we all get nervous for different reasons. However, one of the most nerve wracking moments that you can face is definitely a job interview.
Preparing yourself for a possible job hire is not the easiest thing to do, but it is probably one of the most important steps you can take before making your way into the interviewer’s office.
If you are searching for possible vacancies and applying to those that seem to fit your profile, you may need some advices for the next phase. And if you already have an interview coming up, first of all congratulations! Secondly, here are some of our best job interview tips will ease your nerves, and some common mistakes to avoid!
Learn about the company
Once you get the callback for an interview, one of the next steps you need to take is reading up on the company you applied for. Not only will you learn more about the job you might possibly get, but you will also be prepared for any question your interviewer might ask you. And other than being able to answer questions, when you search for possible job offers, looking at the company that’s listing them is not bad either. This will help you with those tough interview questions and answers. The more you’re informed, the better your decisions, impressions, and interviews will be!
An important, even necessary detail you must remember before your next interview is avoiding every type of distraction possible. This will really help your job interview preparation. Two of the main distractions you should focus on keeping at bay are your phone, and drinks. The latter you may be confused by, but think about how distracting it would be for you to meet your employer with a drink in hand and sip it while you converse; not to mention the possibility of spilling it on yourself, or the employer. And the phone distraction you already know about – there’s nothing worse for an employer see you distracted by the buzzing or ringing of your phone.
Your arrival time
This should be rule #1 for any type of work commitment you are part of, but on the day of your interview it’s definitely the most important. Not only should you arrive on time to the meeting, but getting there early is also a good idea. You will impress the employer, and it will give you more time to relax before you start the interview. Bring something to read as you may have to wait before you start the interview, or anything that will help you keep it together and focus on showing how worthy of the position you are!
Please, please don’t leave your outfit picking to the last moment. It may not sem so, but the way you dress for your interview will go a long way. I’m not saying you need to go all out on the outfit, but paying attention to what you wear is more important than you think. Start thinking about a combination that will have you feeling both comfortable and professional. You don’t need to go out and buy a new one, but if you think that a fresh suit will (literally) do the job, then go for it!
Whatever the job or interview is know that you have it under control. Confidence is key in these situations, so remember to bring your best game to the meeting. Also, don’t rush any of the questions and show how valuable of an addition you would be to the company. So, remember to keep your cool and take a deep breath before you sit down with the employer. Good luck, you will be great!