Are You A Manager Or A Leader?
Via Forbes : Recently I have spent a lot of time in a neurology hospital ward. The patients were seriously unwell and needed several different specialists to help them.
When I first arrived I was expecting the medical teams to be wearing furrowed brows whilst in deep concentration and rushing around, over worked and exhausted. Instead I was fascinated as the medics laughed and smiled as they spent time with each patient, unhurriedly talking to them whilst administering various treatments and medication.
I watched closely. Beneath their joviality they were extremely thorough, highly skilled and motivated to do the best they could for each patient.
Normally I spend most of my time in the business world, where teams of workers wear furrowed brows whilst in deep concentration and rushing around, over worked and exhausted. No wonder I got confused.
What occurred to me however is that the medics are dealing with life or death, with people who may not make a full recovery, and at the same time making a world of difference and changing a desperate situation to one of hope and successful recovery for many others.
Why do we think business is more serious and important than this? Why are we not motivating our teams to lighten up and have fun whilst still being super efficient? Why do some business leaders think they have to be negative and aggressive to get the best out of their people when quite clearly this is not true?
It is not big news that to motivate our people we first need to consider how they feel. After we have spent a little time getting to know them better they will feel valued and valuable, and with the support they need to do a great job, they will give of their best.
Plenty of business leaders tell me they understand the theory, but they don’t have time to put it into practice. Those who think they don’t have the time are often hung up on managing processes, transactions and queries. Those that do spend the time are inspired leaders who are busy transforming their teams into creative, engaged and efficient people.
So let’s give ourselves a reality check. If we step back when we feel bogged down in the daily grind, we, too will feel much better and handle the stress of trying to survive another day and achieve what is required. By honestly re-evaluating whether we are managing transactions or leading and transforming a workforce into a splendid group just like the medics, we will do ourselves an enormous favor in the long run.
Not only that, but perhaps in so doing we can also help ourselves and our teams stay out of hospital and maintain our good health.
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